Return Policy

At Benssy Solutions Limited, we strive to ensure your satisfaction with our products and services. If you are not completely satisfied, our return policy provides the following options:

1. Eligibility for Returns
   • Items must be returned within 30 days of purchase.
   • Products must be unused, in their original packaging, and in resalable condition.
   • Proof of purchase (e.g., receipt or order confirmation) is required.
2. Non-Returnable Items
   • Customized or special-order products.
   • Items marked as "final sale" or "non-returnable."
3. Return Process
   • Contact our customer service team at [Insert Contact Information] to initiate the return process.
   • Pack the items securely and include proof of purchase.
   • Ship the items to our designated return address (details will be provided upon request).
4. Refunds
   • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
   • Approved refunds will be processed within 5-10 business days and credited to your original payment method.
5. Exchanges
   • For defective or damaged items, contact us to arrange a replacement.
   • Exchanges are subject to product availability.
6. Return Shipping Costs
   • Customers are responsible for return shipping costs unless the item is defective or an error was made on our part.

If you have any questions or need assistance, please contact us at 0741726505.

Thank you for choosing Benssy Solutions Limited!